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      1. Service Tenet Location:Home > Service > Service Tenet

        Remarks:

        1. Pre-shippment Inspection

        a.) Supplier should trial run whole line at supplier's factory before shipment;

        b.) Supplier has to run the machine at least 1hour for each machine;

        c.) All raw materials for that trial run to be arranged by supplier at their cost.

        2.Installation & Training

        a.) The seller will send one engineer to install the machinery.

        b.) Buyer is responsible for finding a translator locally for easy understanding.

        c.) The customer will be asked to provide room, board, round-trip transportation, and a nominal $50 daily subsidy per person for their working days.

        d.) Period of installation:The buyer should arrange at least 4 workers including one electric technician to help our engineer for installation. The raw material, workshop electric source should be well prepared before installation. On base of the above request, the installation period is7-14 days including training the operater. A possible delay of the installation period will be additionally invoiced.

        e.) The total length of the installation time depends on number and qualification of the available local stuff. A possible delay of the installation period will be additionally invoiced.

        f.) We will provide on-site service after 1 year. The customer will be asked to provide room, board, round-trip transportation, and a nominal $50 daily subsidy per person.

        g.) The seller is responsible for the fare of the visa inChina.

        3.Service&Guarantee

        a.) Free consultation service before, during, and after sales;

        b.) Free project planning and design services;

        c.) Free debugging of equipment until everything is functional;

        d.) Free management of equipments' long distance shipping from seller's factory to named place by buyer;

        e.) Free training of equipment maintenance and operating personally;

        d.) Free new production techniques and formulas;

        e.) Provide 1 year complete warrantee and life-time maintenance service;The seller is responsible for the nature damage of the machinery in one year except for man-made damage.All spare parts and wearing parts are attached with the machinery for free; and these parts should be enough for one year use.

        4.Payment Terms

        30% of the whole amount pay as down payment by T/T ; The balance 70% paid before shippment after inspection by T/T.

        5.Delivery Time

        15-45 working days after confirmation of the initial payment.Holidaywill be automatically postponed to meet after the holidays

        6.Shipment

        All the machines in the list should be packed in one40' and one 20 containers. The transport freight should be confirmed by two parts before delivery.

        7. Voltage/frequency:

        All line can work under 380V, 50Hz Three phase . Single phase 220v, if the voltage is different, we can change all the electricity parts for your require , But you should pay for extra cost for changing.

        8. Workshop: L -20-30m  wide: 5-6m  Height: 3-4m. we can lay out some machine follow 90 angle, if possible please let me know your factory size, we can design a drawing for you according to your factory size.


        Service Tenet

        Contact us

        • Jinan Datong Machinery CO.,LTD
        • 0086-15264102980
        • 0086-88085286
        • Gaohanji Industrial Park,Tianqiao area,Jinan city,Shandong province china
        • 官方微信